Your 9pm injectables enquiries, answered in under 30 seconds.
Reply system built for medspas, aesthetic doctors and skin clinics. Answers every Instagram DM with your real treatment prices, your consultation-first policy, and a link to book a consult. Trained on your treatment menu in 15 minutes. From £49/mo, no setup fee, cancel anytime.
The DMs walking into a competitor's clinic.
9pm Botox enquiries
Patient on the sofa, half a glass in, scrolling. Messages two clinics asking about prices and availability. Whoever quotes her a price and books her a consult that evening wins. Mornings, she has already booked.
Filler before a wedding
Wedding in three weeks. She needs a touch-up and the swell-down window. DMs at 11pm. Your reply at 11am the next day quotes the same price, but the slot she wanted is gone and your competitor has already taken her consult fee.
"Is this safe with..."
"Can I have filler if I'm breastfeeding." "Will Botox affect my migraines." "I'm on blood thinners, what do you recommend." Real medical questions a flow builder cannot handle. Real consults if a system can route them to your nurse / prescriber correctly.
Mid-consult DM-checking
You are with a patient. The phone vibrates. You cannot reply. By the time you do, the message is 90 minutes old. The patient has googled "Botox near me" and three clinics have already replied.
In your tone. Consult-first. With your real prices.
Your real price (£280, 3 areas). Your real policy (consult-first, never quotes treatment without it). Your real cadence (Sat, Tues). Your real promotional rule (consult fee comes off treatment within 7 days). Quoted in your voice. The patient books the consult before bed or moves on - either way you wake up to a confirmed consult or a clean inbox.
Designed around how medspas actually run.
Consult-first by default
The system never books treatment directly. Anything injectable, anything that requires a prescriber assessment, anything new-patient routes to a consult slot. You stay compliant. The patient does not feel routed.
Medical questions get a human
"Is this safe with my medication." "I had a complication last time." "What if I'm pregnant." These never get an auto-reply. They get a holding-message in your tone, then routed to your prescriber's inbox. Your duty of care, intact.
Clinical without sounding cold
Medspa DMs sit between "spa relaxation" and "medical seriousness". The system reads the room - chatty for first-time questions, careful for medical ones, warm for follow-ups. Your tone, trained in 15 minutes.
Three steps, fifteen minutes.
Pay £49
Stripe checkout, monthly rolling. No setup fee. Cancel anytime in the dashboard.
Fill the onboarding form
Treatments, prices, prescriber names, consult policy, escalation rules. Single page in your dashboard. About 12 minutes.
Connect Instagram
One-tap Meta OAuth. The reply system is live on your DMs immediately. From the next enquiry in, replies fire in under 30 seconds.
Stop losing £280 consults to silence.
£49 a month. No setup. Cancel anytime. Available worldwide.